We Go Beyond.
Gravis Tech has a help desk email that will help escalate urgent issues. If you send an email to firstname.lastname@example.org it goes to a large team of individuals. This ensures that someone starts working the issue as soon as possible.
Helpful Details for submitting a help desk request:
- Send an email to email@example.com
- Provide a descriptive subject in the Subject Line with a Severity Level Identified (Site Down, High, Low).
- This helps us understand how important it is to re-prioritze resources to fix the issue.
- In the body of the email, provide as many details as possible. Helpful details are:
- URL of the page experiencing the issue
- Screenshot of the issue
- Error message
A few facts about our company:
- SAM UNIQUE ID: M5JUJZNAZTA4
- DUNS: 079703509
- CAGE: 7BLA8
- PRIMARY NAICS CODE: 541511; SECONDARY: 541330, 541370, 541430, 541512, 541519, 541690, 541715, 541990
- SBA Certifications
- Washington State Office of Minority & Women's Business Enterprises (OMWBE)
Center of the Universe
Our team members are located throughout the Pacific Northwest. Our headquarters are located in historic Wallace, Idaho (AKA "The Center of the Universe").
+1 (844) 472-8471
Gravis Tech loves hearing your ideas and solving complex problems. Let us know how we can work together to accomplish your goals.
Contact us for a free consultation.